I tried displayport connection, HDMI connection and HDMI to DVI connection but still the external monitor would not be detected. I could not test the behavior on the external monitor because the Intel Graphics Control Panel and Windows display settings would not detect the external monitor. Okay here are the results to your guide above (# 1-4):ġ) I uninstalled and deleted both Intel and Nvidia drivers then re-installed the latest Intel drivers. Disconnect the system from the internet and proceed with steps in the guide above (step# 4) Open this link: for Windows 10/8: or Windows 7*: Ħ. Right click and uninstall the driver, make sure to select "Delete the driver software for this device"ĥ. Access the device manager and look for display adaptersģ. Remove both Intel and NVIDIA drivers from the device manager, then install Intel drivers by following the steps below and finally, install the NVIDIA driversĢ. Please install the latest driver from our website (15.)ġ. Is there any image on the second screen?Ĥ*.
Is this happening only with the Windows Movies app?ģ. Test the behavior of the system without any drivers (Intel or NVIDIA)Ģ. Here you can find some troubleshooting that you can perform.ġ.
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